Lorettai AI LLC — Privacy Policy

Effective Date: February 01, 2026

Lorettai AI LLC (“Lorettai,” “we,” “us,” or “our”) provides AI-driven communication tools, virtual concierge, and appointment services. This Privacy Policy describes how we collect, use, and protect information gathered through our websites (including lorettai.com and booking.lorettai.com) and our messaging services.

1. SMS Information and Consent

We are committed to protecting your privacy.

• No Third-Party Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• No Sale of Data: We do not sell your personal information.
• Opt-In Data Protection: Text messaging opt-in data and consent are never shared with any third party for any purpose.
• How Consent Is Obtained: You opt in to receive SMS messages through an affirmative action — by entering your mobile number and checking the SMS consent box on our booking page (booking.lorettai.com) or at client sign-up, or by texting a keyword such as START to our number. Consent to receive SMS is not a condition of purchase.

2. Information We Collect

We collect the information you provide when you interact with our website, booking page, AI Concierge, or sign-up forms, including your name, email address, mobile phone number, requested appointment date and time, and your SMS consent record (the exact consent text, date, and time). We use this information solely to provide the services you request — for example, to confirm and remind you of appointments, to connect a caller with the appropriate professional, to deliver call summaries and account or service updates, and to respond to your inquiries.

3. How We Use SMS Messages

After you opt in, we send transactional SMS messages, which may include appointment confirmations and reminders, call summaries and contact details, account and service updates, and replies to your support inquiries. Message frequency varies based on your activity and requests. Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out and Support

You may opt out of SMS messages at any time by replying STOP; we will send a final confirmation message. For help, reply HELP or contact us at support@lorettai.com.

5. Data Retention and Security

We retain your information, including your SMS consent records, for as long as needed to provide our services and to document consent, and we store it on secure servers. We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

6. Contact

Questions about this Privacy Policy can be directed to support@lorettai.com.

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SMS Terms of Service

You agree to receive SMS/text messages from Lorettai AI LLC when you opt in — by checking the SMS consent box on booking.lorettai.com or at sign-up, or by texting START to our number. Consent is not a condition of purchase.

• Program Description: Lorettai AI LLC sends transactional SMS messages, including appointment confirmations and reminders, call summaries and contact details, account and service updates, and replies to your support inquiries.
• Message Frequency: Message frequency varies based on your activity and requests.
• Rates: Message and data rates may apply.
• Help & Stop: Reply STOP to cancel at any time. Reply HELP for support, or contact support@lorettai.com.
• Privacy: Your information is handled in accordance with our Privacy Policy. Mobile opt-in data and consent are not shared with any third party.