Lorettai AI LLC Software as a Service (SaaS) Agreement

Effective Date: February 11, 2026

This SaaS Agreement (“Agreement”) is entered into by and between Lorettai AI LLC, a Delaware limited liability company (“Lorettai”), and the client (“Client”) who has subscribed to Lorettai’s services.

BY CHECKING THE BOX “I AGREE TO THE TERMS AND CONDITIONS,” YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS AGREEMENT.

1. Services and Subscription Fees

• 1.1. Services: Lorettai provides access to AI services, including AI assistants and paralegal functions, as described in the chosen plan.

• 1.2. Subscription Fee: The upfront monthly fee is due in advance for each upcoming month of service.

• 1.3. Overage Charges: Plans include limits for voice minutes, SMS/text, and emails. Usage exceeding these limits will be billed at the rate specified in the chosen plan and added to the following month’s invoice.

2. Term and Termination

• 2.1. Contract Term: This Agreement is on a month-to-month basis and automatically renews each month.

• 2.2. Client Cancellation: Clients may cancel at any time via written notice. Cancellation takes effect at the end of the current paid billing cycle; no partial refunds are provided.

• 2.3. Non-Payment: Access will be suspended for non-payment, but fees and overages will continue to accrue until the outstanding balance is settled in full.

• 2.4. No Refunds: No refunds or prorated credits are provided for services already rendered.

3. Plan Upgrades and Adjustments

• 3.1. Upgrades: Client-initiated upgrades take effect immediately on a pro-rata basis.

• 3.2. Usage-Based Adjustments: Lorettai reserves the right to require an upgrade if usage consistently exceeds current plan limits.

• 3.3. Usage Deposits: Lorettai may request a deposit for forecasted usage that significantly exceeds plan limits.

4. Limitations of Liability

• 4.1. No Warranty: The Service is provided “as is” and “as available” without express or implied warranties.

• 4.2. External Factors: Lorettai is not liable for interruptions caused by internet flaws, third-party platform outages, power failures, or acts of hacking/sabotage.

• 4.3. Force Majeure: Lorettai is not liable for failures due to causes beyond its reasonable control, such as natural disasters or government actions.

5. Data and Intellectual Property

• 5.1. Client Data: Clients retain all rights to their data. Lorettai is authorized to back up and distribute information to secure servers to maintain service security.

• 5.2. SMS Privacy & Carrier Compliance: Lorettai does not sell Client information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• 5.3. Intellectual Property: All intellectual property rights in the Service belong to Lorettai.

6. SMS Messaging and A2P Compliance

• 6.1. Program Description: Lorettai AI LLC provides transactional SMS notifications (e.g., call summaries and contact details) to facilitate communication between the Client and their users.

• 6.2. User Consent: By using the Service, the Client represents they have obtained express consent from recipients to receive SMS. Consent to receive SMS is not a condition of purchase.

• 6.3. Rates: Standard message and data rates may apply.

• 6.4. Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

• 6.5. Opt-Out (STOP): Users may cancel SMS services at any time by texting “STOP“. Lorettai will send a final confirmation message upon unsubscription.

• 6.6. Support (HELP): Users can reply with the keyword “HELP” or contact support@lorettai.com for assistance.

7. General Provisions

• 7.1. Communication Consent: Subscribing constitutes consent to receive transactional emails (invoices, updates) and opt-in for promotional materials.

• 7.2. Governing Law: This Agreement is governed by the laws of the State of Texas.

• 7.3. Entire Agreement: This document supersedes all prior agreements.

• 7.4. Modifications: Lorettai may modify terms at any time; continued use after notification constitutes acceptance.