Terms and Conditions

Lorettai AI LLC Software as a Service (SaaS) Agreement

This SaaS Agreement (“Agreement”) is entered into by and between Lorettai AI LLC, a Delaware limited liability company (“Lorettai”), and the client (“Client”) who has subscribed to Lorettai’s services.

BY CHECKING THE BOX YOU ACCEPT: “I AGREE TO THE TERMS AND CONDITIONS,” YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS AGREEMENT”.

1. Services and Subscription Fees

1.1. Services. Lorettai agrees to provide the Client with access to and use of its AI services, including but not limited to AI assistants, paralegal functions, and other related services (the “Service”), as described in the chosen subscription plan.

1.2. Subscription Fee. The Client agrees to pay the upfront monthly subscription fee for the selected plan. This fee is due on a monthly basis, with payment required in advance for the upcoming month of service, starting on the date of subscription.

1.3. Overage Charges. The Client acknowledges and agrees that their chosen plan includes a specified limit for usage, such as voice minutes, text messages, WhatsApp messages, and emails. If the Client’s usage exceeds these limits, the Client agrees to pay for such overage or exceeded usage at the rate specified in the chosen plan. These overage charges will be billed for the preceding month of usage and will be added to the Client’s next monthly invoice. The Client understands that each month they will pay the base monthly fee in advance, while also being charged for any overage usage incurred in the previous month, resulting in a variable total monthly payment.

2. Term and Termination

2.1. Contract Term. This Agreement is on a month-to-month basis, beginning on the date of subscription and automatically renewing each month thereafter, unless terminated by either party in accordance with the terms herein. There are no long-term restrictions on the duration of this contract.

2.2. Client Cancellation. The Client may request to cancel the Service at any time by providing written notice to Lorettai. This cancellation request will be valid and take effect at the end of the Client’s current paid billing cycle. No refunds, partial or full, will be provided for any fees already paid for the current month. The Client remains responsible for any and all overage charges and fees incurred up to the date the cancellation request was made.

2.3. Non-Payment and Debt Accrual. In the event of non-payment for any monthly fees or overage charges, the Client’s access to the Service will be immediately suspended. However, the Client’s account and the Agreement will not be terminated. The Client will continue to be charged the monthly subscription fee, and all overage charges will continue to accrue, for each subsequent month until the entire outstanding balance is paid in full. Lorettai will only terminate the account and the Agreement once all due payments, including all accrued monthly fees and overage charges, are fully settled. Any information on the account will not be removed or deleted until this final liquidation is complete.

2.4. No Refunds for Services Rendered. The Client acknowledges and agrees that there shall be no refunds or prorated credits for services that have already been rendered, regardless of the Client’s decision to terminate the Service before the end of a paid billing cycle.

3. Plan Upgrades and Adjustments

3.1. Client-Initiated Upgrade. The Client may upgrade to a higher-tier subscription plan at any time. The upgrade will take effect immediately, and the Client will be billed the new plan’s rate on a pro-rata basis for the remainder of the current billing cycle.

3.2. Usage-Based Upgrade. If the Client’s monthly fee combined with overage charges consistently exceeds the total cost of the next-tier plan, Lorettai reserves the right to recommend or require that the Client upgrade their subscription plan to a more suitable tier.

3.3. Programmed Usage Deposit. Lorettai may request the Client to make a deposit for programmed or forecasted usage that is expected to exceed the current plan’s limits. This request will be based on a forecasted bill and is intended to prevent service interruption due to excessive overage charges.

4. Limitations of Liability

4.1. No Warranty. The Service is provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

4.2. External Factors and Acts of Sabotage. Lorettai is not responsible or liable for any interruptions, defects, failures, losses, or damages of the Service caused by or related to:

Internet and Network Flaws: Issues with the Internet, third-party network infrastructure, or general connectivity.

Third-Party Platforms: Flaws or outages in third-party platforms or services connected to or used by the Service.

Power Outages: Interruptions due to power outages or failures in the Client’s or a third party’s electrical grid.

Acts of Hacking or Sabotage: Any malicious activities, including but not limited to hacking, sabotage, cyberattacks, or other unauthorized intrusions into the Service or its underlying infrastructure.

4.3. Force Majeure. Lorettai shall not be liable for any failure or delay in the performance of its obligations under this Agreement due to unforeseen circumstances or causes beyond its reasonable control, including, but not limited to, natural disasters, acts of God, war, terrorism, civil unrest, fire, flood, labor disputes, or government actions.

5. Data and Intellectual Property

5.1. Client Data and Security. The Client retains all rights, title, and interest in and to its data. The Client grants Lorettai a limited, non-exclusive license to use Client data solely for the purpose of providing and improving the Service. The Client acknowledges and authorizes Lorettai to back up and distribute their information to secure backup servers in order to establish and maintain a safe and secure service.

5.2. Privacy Policy. Lorettai does not sell or use Client information for any purpose other than providing the Service. The Client acknowledges that they have read and agree to Lorettai’s Privacy Policy, which is incorporated by reference into this Agreement.

5.3. Intellectual Property. All intellectual property rights in the Service belong to Lorettai. The Client is granted a limited, non-transferable, and revocable license to use the Service solely in accordance with this Agreement.

6. General Provisions

6.1. Email Communication and Consent. By subscribing to the Service, the Client explicitly consents to receive transactional emails, including but not limited to invoices, payment confirmations, and account updates. The Client also agrees to opt-in to receive newsletters and promotional materials from Lorettai.

6.2. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

6.3. Entire Agreement. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, or representations.

6.4. Modifications. Lorettai reserves the right to modify the terms of this Agreement at any time. The Client will be notified of any material changes, and continued use of the Service after such notification constitutes acceptance of the modified terms.

BY GOING FORWARD, CHECKING THE BOX, AND PROCEEDING TO SUBSCRIBE, THE CLIENT AGREES TO THESE TERMS, INCLUDING THE RECURRENT MONTHLY PAYMENTS AND THE PAYMENT FOR ANY OVERAGE OR EXCEEDED USAGE QUOTAS.